PAINTLOGIC ACCEPTABLE USE POLICY

Version: 1.0
Effective Date: [INSERT DATE]
Last Updated: [INSERT DATE]

Plain English Summary

This policy explains what you can and can't do with PaintLogic. Use it for legitimate painting business purposes. Don't use it for anything illegal, harmful, or that would abuse our systems.

1. Purpose

This Acceptable Use Policy ("AUP") describes what is and isn't allowed when using PaintLogic. It's part of our Terms of Service—violations may result in account suspension or termination.

2. Permitted Uses

PaintLogic is designed for painting contractors and related professionals to:

• Track receipts and material purchases
• Manage painting projects
• Create and share paint schedules
• Manage subcontractor relationships
• Track budgets and estimates
• Generate property improvement records
• Communicate with customers about projects

3. Prohibited Uses

3.1 Illegal Activities

You may not use PaintLogic:

• For any illegal purpose
• To violate any law, regulation, or ordinance
• To facilitate illegal construction or contracting work
• For money laundering or financial fraud
• To evade taxes (receipts must accurately reflect actual purchases)

3.2 Fraud and Misrepresentation

You may not:

• Submit false or fraudulent receipts
• Create fake projects or invoices
• Misrepresent AI-generated content as independently verified
• Impersonate another person or business
• Use PaintLogic to deceive customers or suppliers

3.3 Harmful Content

You may not upload content that:

• Is defamatory, obscene, or offensive
• Infringes intellectual property rights
• Contains malware, viruses, or malicious code
• Is designed to damage PaintLogic's systems

3.4 System Abuse

You may not:

• Attempt to gain unauthorized access to PaintLogic systems
• Interfere with or disrupt the service
• Use automated tools to scrape or harvest data
• Circumvent usage limits or access controls
• Reverse engineer the platform or AI models
• Stress test or probe for vulnerabilities without permission

3.5 Data Misuse

You may not:

• Access other users' data without authorization
• Share account credentials with unauthorized parties
• Export data in bulk for competitive purposes
• Use data obtained from PaintLogic for spam or marketing without consent

3.6 Subcontractor Portal Abuse

If you access the Subcontractor Portal, you may not:

• Submit fraudulent invoices
• Misrepresent work completion
• Upload fake receipts or progress photos
• Share portal access links with unauthorized parties

4. Content Standards

4.1 Uploaded Documents

Documents you upload (receipts, estimates, contracts) should be:

• Authentic documents related to your business
• Documents you have the right to upload
• Free of malicious code

4.2 Project Information

Project information you enter should be:

• Accurate to the best of your knowledge
• Related to legitimate painting projects
• Respectful of customer privacy (don't include unnecessary sensitive information)

4.3 Photos

Photos uploaded (receipts, progress photos, job site images) should be:

• Photos you took or have the right to use
• Relevant to the project or receipt
• Not manipulated to deceive

5. Account Security

5.1 Your Responsibilities

You are responsible for:

• Keeping login credentials secure
• Using a strong, unique password
• Not sharing your account with unauthorized users
• Logging out on shared devices
• Reporting suspected unauthorized access immediately

5.2 Multi-User Accounts

If your subscription tier allows team members:

• Only invite legitimate employees or authorized team members
• Remove access promptly when someone leaves your organization
• Each team member should use their own credentials

6. Resource Usage

6.1 Fair Use

Use PaintLogic's resources reasonably:

• Don't upload excessively large files without business justification
• Don't create excessive projects or receipts for testing purposes
• Don't make excessive API calls that burden our systems

6.2 Storage Limits

Your subscription tier includes storage limits. Stay within your limits, or upgrade as needed.

6.3 AI Processing

AI features are intended for legitimate business documents. Don't submit:

• Test documents designed to probe AI limits
• Excessive documents to consume processing resources
• Documents designed to generate harmful outputs

7. Third-Party Interactions

7.1 Suppliers and Partners

When using integrations (email, suppliers):

• Only connect accounts you're authorized to access
• Don't use PaintLogic to access others' accounts
• Comply with third-party terms of service

7.2 Customer Interactions

When sharing schedules or change orders with customers:

• Only share legitimate project information
• Don't spam or harass customers
• Respect customer communication preferences

8. Reporting Violations

8.1 How to Report

If you observe violations of this AUP, report them to:

Email: abuse@paint-logic.com

Include:

• Description of the violation
• Any relevant evidence
• Your contact information

8.2 Investigation

We investigate reports at our discretion. We may:

• Contact the reported party
• Review account activity
• Take enforcement action if warranted
• Report illegal activity to authorities

9. Enforcement

9.1 Consequences

Violations of this AUP may result in:

• Warning
• Temporary suspension
• Permanent termination
• Reporting to law enforcement
• Civil legal action

9.2 Severity Scale

9.3 Appeals

If you believe enforcement was in error, contact legal@paint-logic.com with:

• Your account information
• The enforcement action taken
• Why you believe it was in error
• Any supporting evidence

10. Changes to This Policy

We may update this AUP as needed. Material changes will be communicated via email or in-app notice. Continued use after changes constitutes acceptance.

11. Contact

Report Violations:
abuse@paint-logic.com

General Questions:
support@paint-logic.com

Legal Questions:
legal@paint-logic.com

Last reviewed: [DATE]

Attorney Review Status: 🟢 GREEN — Standard AUP provisions